Dirali.lk

Returns Form

Need to return something? Items can only be returned for refund. Simply fill in the form and send it back to us with the item/s (in their original condition). Please follow the steps below within 7 days of receiving your delivery:

  1. Next to the products listed above, select one of the reason codes against your return.
  2. You can place a new order if a replacement size, colour or alternative items are required, and return the original item/s to us for a refund.
  3. Use the pre-printed label attached to this form and secure it to your parcel. Please note that this label is NOT postage paid.
  4. It is very important to enclose this form with your parcel to enable us to process your return within 5 business days of receipt.
  5. Use registered post or a reliable courier service.
  6. Please retain proof of postage until we have confirmed your return has been processed.

For more information or help at any time, please visit Terms & Conditions

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